Who We Are

About BPI OnDemand

UK B2B CRM specialists since 2008

Award-Winning MethodologyRecognised for innovation in CRM managed services delivery
UK-Based Delivery TeamNo offshore surprises — your consultants are here
All B2B SectorsFrom scale-ups to global enterprise across every industry

Why Choose BPI

Why Choose
BPI OnDemand

Plenty of consultancies configure CRM. Very few bring the business depth, multi-platform expertise and long-term partnership commitment of BPI OnDemand.

I.

Top Tier CRM Without the Upfront Cost!

We wrap the implementation into the monthly managed service, giving you access to top-tier CRM expertise without a large upfront investment. Reduce risk, smooth cash flow and start benefiting from day one.

II.

Multi-CRM Platform Expertise

As certified partners with Salesforce, Oracle and Microsoft, we give genuinely impartial platform advice. No bias toward any single vendor. Pure business fit is the only consideration.

III.

The Ongoing Partnership Model

We don't measure success at go-live. With 120+ clients still relying on us years after implementation, our managed service model is built for lasting business performance improvement — not one-time projects.

The People Behind BPI

Business Leaders,
Not Just Technologists

Our team brings together proven experience across Sales, Marketing, Customer Service and Technology — the combination that makes BPI OnDemand's approach genuinely unique.

Managed Service

Our managed service team ensures every client's CRM runs smoothly day-to-day. 120+ clients rely on us as their ongoing outsourced CRM function — benefiting from continuous improvement, strategic advice and expert support.

Projects

Our implementation specialists translate complex business requirements into CRM solutions that users actually adopt. From first discovery through to go-live and beyond, we deliver structured, business-led projects.

Development

Our development practice handles custom builds, integrations and bespoke automation — extending your CRM platform's capabilities to match your exact business processes across all three major platforms.

Who We Are

Our Mission
& Vision

Since 2008, BPI OnDemand has been driven by a clear purpose — helping B2B organisations get lasting value from their CRM investment, not just at go-live, but for the long term.

Our Mission

Level the playing field: empower companies, regardless of their size or resources, with innovative, user-friendly CRM solutions that enable them to foster growth, enhance relationships, and drive success.

At BPI, we do more than implement technology — since 2008, we have been designing processes that align with our clients' goals. Our focus on process design as standard sets us apart, ensuring our clients' CRM seamlessly integrates into daily operations and drives long-term success.

Our Vision

We aim to seamlessly integrate into our clients' business operations, becoming an indispensable asset that drives their success.

By building strong, collaborative partnerships, we strive to be the first port of call for all our clients' CRM needs.

BPI Cares

Better Business.
Better World.
Better Together.

We believe business can be a force for good. That's why we've committed to the Pledge 1% framework — giving 1% of our time, product and profits to causes that matter.

  • 1% Time — pro bono and volunteering hours for charities and community organisations.
  • 1% Product — free or subsidised CRM capability for not-for-profit organisations.
  • 1% Profits — direct financial contribution to causes we believe in.

Proud to support

Leukaemia UK

Leukaemia UK is the national charity dedicated to finding new and better treatments for leukaemia and related blood cancers. We're proud to support their mission through fundraising, awareness and direct giving.

leukaemiauk.org.uk