Solutions
CRM Development
Bespoke CRM capability built around your unique processes
What It Is
When standard config isn't enough
Standard CRM configuration covers a lot of ground — but not everything. When your business processes demand more, BPI OnDemand's development team extends the platform to fit, rather than asking you to change how you work.
For Salesforce, we build using Apex and Lightning Web Components (LWC) — certified, production-grade code that integrates seamlessly with your existing org. For Microsoft, we leverage Power Platform: Power Automate, Power Apps and Power Pages to deliver custom applications and automation without heavyweight development cycles.
Our development practice also delivers custom portals, process automation, bespoke reporting and Agentforce AI agents — giving your CRM capabilities that are genuinely unique to your business.
Why BPI?
- Certified Salesforce developers — Apex, LWC and AppExchange-quality code
- Microsoft Power Platform specialists — Power Automate, Power Apps, Power Pages
- Custom portal development for customer and partner self-service
- API development connecting CRM to any external system
- Agentforce AI agent development for Salesforce environments
- All development backed by full code review, testing and documentation
What's Included
Custom capability across every major CRM platform
Apex & LWC Development
Certified Salesforce development using Apex triggers, classes and Lightning Web Components for custom UI and business logic.
Power Platform
Power Automate flows, Power Apps canvas and model-driven apps, and Power Pages portals — extending Dynamics 365 across your organisation.
Custom Portals
Customer and partner self-service portals built on Salesforce Experience Cloud or Power Pages — branded, secure and fully integrated with your CRM data.
API Development
Custom REST and SOAP API development to connect your CRM with ERP systems, finance platforms, marketing tools and other business-critical applications.
Agentforce AI Agents
Custom Agentforce agent development for Salesforce — intelligent automation that handles routine tasks, escalates intelligently and learns from your data.
Process Automation
Complex business process automation using Flow Builder, Process Builder, Power Automate and custom code — reducing manual effort and error rates.
Ready to talk?
Let's discuss your CRM development requirements
Book a free 30-minute call with Fred — no sales pitch, just a straightforward conversation about what you need built.
Book a free 30-minute call with Fred