CRM Platforms
Salesforce
Salesforce partner since 2008 — Sales Cloud, Service Cloud, Marketing Cloud and beyond
Our Salesforce Practice
Deep Salesforce expertise across every cloud
BPI OnDemand has been a certified Salesforce partner since 2008 — making us one of the UK's most experienced independent Salesforce consultancies. We work across the full Salesforce platform, from the most common clouds to the most complex enterprise deployments.
Our Salesforce practice covers implementation, development, managed service, analytics and integration across Sales Cloud, Service Cloud, Marketing Cloud, Pardot (Account Engagement), Experience Cloud, Field Service Lightning, CPQ, Revenue Cloud, CRM Analytics and Agentforce. As an OSP Partner and Managed Service Provider, we hold certifications that reflect the depth and breadth of our Salesforce capability.
Whether you're embarking on a greenfield Sales Cloud deployment, optimising an existing Salesforce org, or extending the platform with Apex development and custom integrations, BPI OnDemand brings the expertise and the long-term partnership to make it work.
Why BPI for Salesforce?
- Certified Salesforce Partner — implementation, development and managed service
- OSP Partner — Outsourced Salesforce Provider recognition
- Managed Service Provider — certified to deliver ongoing Salesforce support at scale
- AppExchange solutions — experience implementing ISV partner applications
- Agentforce AI development — building custom AI agents within Salesforce
- All major clouds covered under one team and one relationship
Salesforce Capability
Every cloud. Every use case.
Sales Cloud
Lead and opportunity management, forecasting, territory management, CPQ and AI-powered sales guidance — configured for how your teams actually sell.
Service Cloud
Case management, omni-channel routing, Knowledge base, SLA management and Field Service Lightning — delivering exceptional customer service at scale.
Marketing Cloud & Pardot
Email marketing, journey builder, B2B marketing automation with Account Engagement (Pardot) and lead scoring aligned to your sales process.
Experience Cloud
Customer and partner portals built on Experience Cloud — self-service, community engagement and branded digital experiences connected to your Salesforce data.
Apex & LWC Development
Custom Apex triggers, classes and Lightning Web Components extending Salesforce to meet requirements that standard configuration cannot address.
Agentforce
Custom Agentforce AI agents built and deployed within your Salesforce org — automating routine tasks, handling customer enquiries and supporting your sales teams.
Ready to talk?
Let's discuss your Salesforce requirements
Book a free 30-minute call with Fred — whether you're new to Salesforce or looking to get more from your existing org.
Book a free 30-minute call with Fred